Getting started guide | Guests
- Start by creating an account
- Go to your Account page and complete the steps to get approved to drive
- All guests must be approved to drive before they can book a trip
- Expect verification to take at least 24 hours and in some case longer if we need additional photos or information
- You can see your approval status on your Account page
- Once you’ve been approved to drive, you’re ready to find the perfect car
- Choose your location and search for a car; you can adjust the trip dates and times to suit your plans
- You can filter by type of vehicle, mileage included, pick-up/return location, and other options
- Check listings for any badges or listing types
- “Book instantly” vehicles are cars you can book immediately without waiting for host to accept your trip request
- "App unlock” vehicles areTuro Go cars that you can lock and unlock via the Turo app, so you must have the app downloaded and updated on your mobile device
- “All-Star Host” vehicles are managed by top-performing, high-quality hosts who have the fastest response times and highest ratings
- Read the listing for complete vehicle description and any guidelines, FAQs, or extra instructions; you can’t message a host before submitting a trip request, but you might find your answer in the listing
- When you’ve found the car for you, submit a trip request or book immediately if it’s “Book instantly” vehicle
- Choose your trip’s start and end; your trip’s cost is based in part on trip length
- You can only book or request to book one car at a time
- You can’t submit a booking or request for a trip that overlaps with any dates already requested or booked
- Choose the vehicle location that works for you
- This is where you’ll pick up and return the car
- Host may charge a fee for pick-up and return locations outside their vehicle’s home location
- Pay attention to distance included
- This tells you how many miles are included in your entire trip
- We’ll also list how much you’ll have to pay for any excess distance you drive
- See if your trip qualifies for any discounts; we’ll show any early bird, 3+ day, 7+ day, or 30 + day discounts applied to vehicle’s price per day for your trip
- Choose a protection plan for your trip; the higher the plan cost, the less you’d have to pay out-of-pocket if there’s vehicle damage during the trip
- Add items or convenience Extras if available; it’s completely optional
- Review the full breakdown of costs for your trip before booking or submitting your request to book
- Keep in mind you can cancel for free within our free cancellation period; see our Cancellation policy
- Choose your trip’s start and end; your trip’s cost is based in part on trip length
Discounts/Savings
3-day, 7-day, and 30+-day discount offers for bookings
It has been made aware that renters can by-pass some of the inflated TURO trip fees by booking the desired date range a month ahead of time and then going in and modifying the trip to the desired days. Guests can save additional money when utilizing this tactic.